How to reach us
Write to the address that fits what you need. A person reads every message.
Support
Help with your account or a project.
Billing
Plans, credits, invoices, refunds and withdrawal from a purchase.
Privacy
Your personal data and your rights under the GDPR.
Security
Report a vulnerability (how).
Legal and authorities
The single point of contact for authorities and for users under the Digital Services Act, and for removal orders. Portuguese and English (details).
Report illegal content
Content hosted on OneActor that you believe is illegal (the form).
Post
ONE ACTOR- SOFTWARE DEVELOPMENT, UNIPESSOAL LDA., Rua dos Barreiros, n.º 26 A, 9060-397 Funchal, Portugal
Complaints
To complain, write to support first, or use Portugal's Livro de Reclamações Eletrónico. Consumer arbitration: Complaints and dispute resolution.
We answer in English and Portuguese.